Primary care, or ongoing medical care, is not provided by Tiger Medical Institute LLC or Tiger Medical Institute unless specifically stated in a patient agreement for a Washington State resident.
HIPAA Release
(Only applicable for coaching programs, not online courses)
I. My Authorization
I authorize Tiger Medical Institute LLC (“Tiger”, “Company,” “we,” or “us”) and its staff to use or disclose my health information as necessary for such personality, neuropsychological and capacity tests, assessments, and treatments as are customary and appropriate for Tiger’s program (including, but not limited to heart rate variability, hormone testing, blood work, and neurofeedback).
The purpose of this authorization is to authorize Tiger to use this health information for services provided to and related to me. This authorization ends either with written termination by you or at the end of services provided by Tiger.
II. My Rights
I understand that this consent and authorization is voluntary, that I may refuse to accept it, and that I may revoke it at any time by submitting in writing to Tiger. I understand that uses and disclosures already made based upon my original permission cannot be taken back. I understand that it is possible that information used or disclosed with my permission may be re-disclosed by the recipient and is no longer protected by the HIPAA Privacy Standards.
Recurring Payment Authorization
Client authorizes Tiger to charge their bank account and/or credit card for the agreed upon Program prices with one-time and monthly payments of Tiger’s program.
Client understands that this authorization will remain in effect until they cancel it in writing, and Client agrees to notify the Company of any changes in their account information or termination of this authorization at least 5 business days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, Client understands that the payments may be executed on the next business day.
For debits to their checking/savings account, Client understands that because these are electronic transactions, these funds may be withdrawn from their account as soon as the above noted periodic transaction dates. In the case of a transaction being rejected for Non Sufficient Funds (NSF), Client understands that the Company may, at its discretion, attempt to process the charge again within 30 days, and Client agrees that an additional late fee may apply.
Client acknowledges that the origination of transactions to their account must comply with the provisions of U.S. law. Client certifies that they are an authorized user of the credit card/bank account and will not dispute these scheduled transactions with their bank or credit card company so long as the transactions correspond to these Terms.
Guarantee of Performance
Tiger has a guarantee of performance, not a refund policy. No refunds will be issued under any circumstances, except that Tiger holds the right to give a 50% refund to be issued at completion of one year if a client: (1) completes all physician calls, (2) attends coaching calls 2x per month, (3) completes all testing, and (4) makes best efforts at implementing suggested habit and lifestyle changes; and Tiger cannot demonstrate any objective improvement.
Accelerate Your Growth & Get In The Zone Courses
Client has the ability to request a refund for online courses within 11 days of purchase by emailing [email protected].
Tiger Decode 2.0 Program Terms and Conditions
This Program will last approximately 5 weeks from the initial payment date (“Initial Term”). In consideration of the mutual agreements contained in these Terms, the parties agree as follows:
- 1. Tiger’s Standards and Responsibilities. Tiger shall diligently perform its obligations and services hereunder in good faith and in a professional manner in accordance with these Terms. Tiger shall maintain physical or digital possession of copies of all data or documents generated by or coming into the possession of Tiger that are used to perform the services until a time determined by Tiger. Acceptance of returned equipment by Tiger does not constitute a waiver of any rights under these Terms or by law. Tiger makes no warranty of any kind regarding provided equipment, except that Tiger shall replace equipment with identical or similar equipment if the equipment fails to operate in accordance with manufacturer specifications and instructions. Tiger is not taking the place of Client’s primary physician and is only providing health and wellness guidance.
- 2. Products and Services. Tiger will provide products and services including, but not limited to: online educational courses, physician-guided wellness programs, biomarker analysis, and monthly coaching services.
- 3. Representations and Warranties. Tiger makes no representation, warranty, or covenant regarding specific performance guarantees beyond objective data because each Client is unique.
- 4. Compensation. Tiger shall be entitled to the fees agreed upon at enrollment. Additional fees may apply for approved additional services.
- 5. Client Responsibilities. Client agrees to timely payments and to provide information reasonably necessary for Tiger to perform services.
- 6. Additional Services. Additional services outside the agreed scope may be billed separately with prior approval.
- 7. Termination. Unless otherwise agreed, Client remains responsible for fees through completion of the Initial Term.
SMS Messaging Program
Customers may opt in to receive SMS messages from Tiger Medical Institute through website forms, popup forms, consultation requests, book requests, or other intake forms where consent is explicitly provided.
By opting in, you agree to receive SMS messages from Tiger Medical Institute, including responses to inquiries, appointment reminders, service updates, customer support notifications, and occasional promotional messages.
Age Restriction: You must be 18 years of age or older to opt-in to the SMS messaging program. By opting in, you confirm that you meet this age requirement.
You can cancel the SMS service at any time by replying STOP. After sending STOP, you will receive confirmation and will no longer receive messages. To rejoin, submit your information again through an approved opt-in form. For assistance, reply HELP or contact us at [email protected].
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.